Shipping policy

ORDER PROCESSING
Please allow 1 - 2 working days to process your order. We will contact you via email once your order has been processed and has been despatched.

 

DELIVERY
All prices include delivery cost for mainland UK 

 

REFUNDS, RETURNS AND EXCHANGES
Due to the nature of our products we can not accept returns.In the event that your order arrives damaged in any way, please email us as soon as possible at enquiries@outsidestructures.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.